{"id":2888,"date":"2024-01-31T17:26:09","date_gmt":"2024-01-31T16:26:09","guid":{"rendered":"https:\/\/www.mariscorp.com\/customer-service\/"},"modified":"2024-10-10T15:58:58","modified_gmt":"2024-10-10T13:58:58","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.mariscorp.com\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2888\" class=\"elementor elementor-2888 elementor-704\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b5d09d4 e-flex e-con-boxed e-con e-parent\" data-id=\"b5d09d4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8ba8f03 cp-both e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"8ba8f03\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dc5854 elementor-widget elementor-widget-heading\" data-id=\"9dc5854\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dadbc3 elementor-widget elementor-widget-heading\" data-id=\"0dadbc3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbade79 elementor-widget elementor-widget-text-editor\" data-id=\"fbade79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<p>We ensure a cutting-edge customer service thanks to a staff of highly qualified technicians, ready to intervene anywhere to support you. Our advanced equipment allows us to carry out effective interventions, even remotely.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-baac719 e-con-full e-flex e-con e-child\" data-id=\"baac719\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3370a0 elementor-widget elementor-widget-button\" data-id=\"c3370a0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:00390119567925\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04e3ebd elementor-widget elementor-widget-button\" data-id=\"04e3ebd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:info@mariscorp.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-cb86d47 e-con-full e-flex e-con e-parent\" data-id=\"cb86d47\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4846538 e-con-full e-flex e-con e-child\" data-id=\"4846538\" data-element_type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-adc3435 e-con-full fullwidth-padding-right e-flex e-con e-child\" data-id=\"adc3435\" data-element_type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:49}},&quot;motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efe9021 elementor-widget elementor-widget-heading\" data-id=\"efe9021\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our experience at the customer\u2019s service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5c4fb2 elementor-widget elementor-widget-text-editor\" data-id=\"d5c4fb2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<p>Our <b>after-sales service<\/b> has been growing enormously over the years, moving from a simple support service for customer emergencies to a dedicated Department that has turned our <b>Customer Care into a all-round mission<\/b>.\u00a0Any Maris brand-related customer\u2019s demand such as the supply of spare parts, rather than the need to modify a plant for changed production requirements \u2013 or again \u2013 the desire to increase the extruder functionality are just some of the aspects that this Department deals with.<\/p>\n<p>We are ready to reach you, whenever you are.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8140cb elementor-widget elementor-widget-heading\" data-id=\"a8140cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Please contact us at our dedicated address:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f322f84 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f322f84\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:customerservice@mariscorp.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">customerservice@mariscorp.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-49b83b9 e-con-full fullwidth-padding-left e-flex e-con e-child\" data-id=\"49b83b9\" data-element_type=\"container\" 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data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-969d6a7 e-flex e-con-boxed e-con e-parent\" data-id=\"969d6a7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-698c228 cp-both e-flex e-con-boxed e-con e-child\" data-id=\"698c228\" data-element_type=\"container\" 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data-accordion-id=\"c2e44b4\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"spare-parts-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2041\"><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29.25\" height=\"29.25\" viewBox=\"0 0 29.25 29.25\"><path id=\"Icon_ionic-md-settings\" data-name=\"Icon ionic-md-settings\" 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height=\"29.25\" viewBox=\"0 0 29.25 29.25\"><path id=\"Icon_ionic-md-settings\" data-name=\"Icon ionic-md-settings\" d=\"M29.107,19.462A9.146,9.146,0,0,0,29.182,18c0-.512-.075-.95-.075-1.462l3.141-2.413a.672.672,0,0,0,.15-.95L29.406,8.128a.728.728,0,0,0-.9-.293L24.768,9.3a10.886,10.886,0,0,0-2.542-1.463L21.7,3.96a.8.8,0,0,0-.748-.585H14.971a.8.8,0,0,0-.748.585l-.6,3.875A12.665,12.665,0,0,0,11.081,9.3L7.342,7.835a.7.7,0,0,0-.9.293L3.452,13.174a.883.883,0,0,0,.15.95l3.216,2.413c0,.512-.075.95-.075,1.462s.075.95.075,1.462L3.677,21.875a.672.672,0,0,0-.15.95l2.992,5.046a.728.728,0,0,0,.9.293l3.74-1.463A10.884,10.884,0,0,0,13.7,28.165l.6,3.875a.725.725,0,0,0,.748.585h5.983a.8.8,0,0,0,.748-.585l.6-3.875A12.658,12.658,0,0,0,24.918,26.7l3.74,1.463a.7.7,0,0,0,.9-.293l2.992-5.046a.882.882,0,0,0-.15-.95ZM17.963,23.119A5.12,5.12,0,1,1,23.2,18,5.146,5.146,0,0,1,17.963,23.119Z\" transform=\"translate(-3.375 -3.375)\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Spare-parts service<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2041\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"spare-parts-service\"><div>\n<p><b>Our standard<\/b><\/p>\n<p>The long-lasting <b>efficiency of our extruders<\/b> is the key to meet our customers\u2019 goals and \u2013 consequently \u2013 what matters the most to us. For this reason, we have set up a <b>spare parts warehouse <\/b>which houses over 12,000 screw elements, barrels and liners, gears and shafts for our gearboxes and a whole range of spare parts and devices necessary not only to organise timely interventions \u2013 which allow the customer to avoid production stops in case of unforeseen events \u2013 but also to schedule extruder ordinary maintenance according to customer\u2019s specific needs.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Our \u2018vintage\u2019<\/b><\/p>\n<p>Since 1962, we have been <b>designing and manufacturing all the parts of the supplied extruders<\/b>. This unique feature allows us to ensure the possibility to provide spare parts even for the oldest extruders that have been out of production for some time now.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"maintenance-and-repair-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2042\"><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.415\" height=\"28.416\" viewBox=\"0 0 28.415 28.416\"><path id=\"Icon_awesome-tools\" data-name=\"Icon awesome-tools\" d=\"M27.808,21.959l-6.5-6.5a4.12,4.12,0,0,0-4.739-.771L10.654,8.774V5.327L3.551,0,0,3.552l5.327,7.1H8.773l5.916,5.916a4.129,4.129,0,0,0,.771,4.739l6.5,6.5a2.063,2.063,0,0,0,2.925,0l2.925-2.925a2.073,2.073,0,0,0,0-2.925Zm-9.4-9.473a5.839,5.839,0,0,1,4.157,1.72l1.077,1.077a7.855,7.855,0,0,0,2.431-1.637,7.981,7.981,0,0,0,2.1-7.586.664.664,0,0,0-1.115-.305L22.93,9.884l-3.768-.627-.627-3.768L22.663,1.36A.67.67,0,0,0,22.347.239a7.994,7.994,0,0,0-7.581,2.1A7.864,7.864,0,0,0,12.48,8.091l4.556,4.556a6.045,6.045,0,0,1,1.371-.161Zm-5.766,4.551L9.494,13.89,1.037,22.353a3.551,3.551,0,0,0,5.022,5.022l6.859-6.859a5.959,5.959,0,0,1-.277-3.48Zm-9.09,9.157a1.332,1.332,0,1,1,1.332-1.332A1.336,1.336,0,0,1,3.551,26.193Z\" transform=\"translate(0.004)\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.415\" height=\"28.416\" viewBox=\"0 0 28.415 28.416\"><path id=\"Icon_awesome-tools\" data-name=\"Icon awesome-tools\" d=\"M27.808,21.959l-6.5-6.5a4.12,4.12,0,0,0-4.739-.771L10.654,8.774V5.327L3.551,0,0,3.552l5.327,7.1H8.773l5.916,5.916a4.129,4.129,0,0,0,.771,4.739l6.5,6.5a2.063,2.063,0,0,0,2.925,0l2.925-2.925a2.073,2.073,0,0,0,0-2.925Zm-9.4-9.473a5.839,5.839,0,0,1,4.157,1.72l1.077,1.077a7.855,7.855,0,0,0,2.431-1.637,7.981,7.981,0,0,0,2.1-7.586.664.664,0,0,0-1.115-.305L22.93,9.884l-3.768-.627-.627-3.768L22.663,1.36A.67.67,0,0,0,22.347.239a7.994,7.994,0,0,0-7.581,2.1A7.864,7.864,0,0,0,12.48,8.091l4.556,4.556a6.045,6.045,0,0,1,1.371-.161Zm-5.766,4.551L9.494,13.89,1.037,22.353a3.551,3.551,0,0,0,5.022,5.022l6.859-6.859a5.959,5.959,0,0,1-.277-3.48Zm-9.09,9.157a1.332,1.332,0,1,1,1.332-1.332A1.336,1.336,0,0,1,3.551,26.193Z\" transform=\"translate(0.004)\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Maintenance and repair service<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2042\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"maintenance-and-repair-service\"><p>This is the most various assistance service offered by our after-sales Team. The wide range of services covers all after-sales extruder-related needs:<br \/>\n&#8211; Extrusion screws reinstate service<br \/>\n&#8211; Analysis of the barrels functionality and overhaul<br \/>\n&#8211; Gearbox overhaul<br \/>\n&#8211; Overhaul and calibration of torque limiters<br \/>\n&#8211; Modification and revamping of existing extruders<br \/>\nIn addition, with regard to gearboxes, we also provide a service upon request called \u2018gearbox swap\u2019 which has significant advantages compared to the regular overhaul:<br \/>\n&#8211; Almost zero plant shutdown<br \/>\n&#8211; Low overhaul costs<br \/>\n&#8211; Possibility to schedule maintenance<br \/>\nOn-site technician availability for gearbox replacement<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"on-site-technical-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2043\"><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.415\" height=\"24.863\" viewBox=\"0 0 28.415 24.863\"><path id=\"Icon_awesome-toolbox\" data-name=\"Icon awesome-toolbox\" d=\"M27.895,12.385,25.383,9.874a1.776,1.776,0,0,0-1.256-.52H21.311V4.914A2.664,2.664,0,0,0,18.647,2.25H9.768A2.664,2.664,0,0,0,7.1,4.914v4.44H4.287a1.777,1.777,0,0,0-1.256.52L.52,12.385A1.776,1.776,0,0,0,0,13.641v4.592H7.1v-.888a.888.888,0,0,1,.888-.888H9.768a.888.888,0,0,1,.888.888v.888h7.1v-.888a.888.888,0,0,1,.888-.888h1.776a.888.888,0,0,1,.888.888v.888h7.1V13.641A1.776,1.776,0,0,0,27.895,12.385ZM17.759,9.354h-7.1V5.8h7.1ZM21.311,20.9a.888.888,0,0,1-.888.888H18.647a.888.888,0,0,1-.888-.888v-.888h-7.1V20.9a.888.888,0,0,1-.888.888H7.992A.888.888,0,0,1,7.1,20.9v-.888H0v5.328a1.776,1.776,0,0,0,1.776,1.776H26.639a1.776,1.776,0,0,0,1.776-1.776V20.009h-7.1Z\" transform=\"translate(0 -2.25)\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.415\" height=\"24.863\" viewBox=\"0 0 28.415 24.863\"><path id=\"Icon_awesome-toolbox\" data-name=\"Icon awesome-toolbox\" d=\"M27.895,12.385,25.383,9.874a1.776,1.776,0,0,0-1.256-.52H21.311V4.914A2.664,2.664,0,0,0,18.647,2.25H9.768A2.664,2.664,0,0,0,7.1,4.914v4.44H4.287a1.777,1.777,0,0,0-1.256.52L.52,12.385A1.776,1.776,0,0,0,0,13.641v4.592H7.1v-.888a.888.888,0,0,1,.888-.888H9.768a.888.888,0,0,1,.888.888v.888h7.1v-.888a.888.888,0,0,1,.888-.888h1.776a.888.888,0,0,1,.888.888v.888h7.1V13.641A1.776,1.776,0,0,0,27.895,12.385ZM17.759,9.354h-7.1V5.8h7.1ZM21.311,20.9a.888.888,0,0,1-.888.888H18.647a.888.888,0,0,1-.888-.888v-.888h-7.1V20.9a.888.888,0,0,1-.888.888H7.992A.888.888,0,0,1,7.1,20.9v-.888H0v5.328a1.776,1.776,0,0,0,1.776,1.776H26.639a1.776,1.776,0,0,0,1.776-1.776V20.009h-7.1Z\" transform=\"translate(0 -2.25)\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">On-site technical service<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2043\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"on-site-technical-service\"><p>In order to provide continuous support to the customer, a team of specialized technicians in on-site assistance bas been trained. Any need can therefore be addressed within the customer\u2019s premises thanks to our experienced staff advice and know-how.<br \/>\nServices offered include:<br \/>\n&#8211; New lines start-ups<br \/>\n&#8211; Modification of existing lines<br \/>\n&#8211; Software updates<br \/>\n&#8211; Ordinary and specializes on-site repairs and maintenance<br \/>\nPlant management training<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"remote-technical-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2044\"><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.415\" height=\"28.415\" viewBox=\"0 0 28.415 28.415\"><path id=\"Icon_metro-headphones\" data-name=\"Icon metro-headphones\" d=\"M10.562,17.911H8.786V30.343h1.776a.891.891,0,0,0,.888-.888V18.8a.891.891,0,0,0-.888-.888Zm12.431,0a.891.891,0,0,0-.888.888V29.455a.891.891,0,0,0,.888.888H24.77V17.911Zm7.992-1.776A14.207,14.207,0,1,0,3.421,20.987,6.217,6.217,0,0,0,7.9,30.279v-12.3a6.178,6.178,0,0,0-2.435.9,11.543,11.543,0,1,1,22.63,0,6.18,6.18,0,0,0-2.436-.9v12.3a6.217,6.217,0,0,0,4.477-9.292,14.18,14.18,0,0,0,.85-4.852Z\" transform=\"translate(-2.571 -1.928)\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.415\" height=\"28.415\" viewBox=\"0 0 28.415 28.415\"><path id=\"Icon_metro-headphones\" data-name=\"Icon metro-headphones\" d=\"M10.562,17.911H8.786V30.343h1.776a.891.891,0,0,0,.888-.888V18.8a.891.891,0,0,0-.888-.888Zm12.431,0a.891.891,0,0,0-.888.888V29.455a.891.891,0,0,0,.888.888H24.77V17.911Zm7.992-1.776A14.207,14.207,0,1,0,3.421,20.987,6.217,6.217,0,0,0,7.9,30.279v-12.3a6.178,6.178,0,0,0-2.435.9,11.543,11.543,0,1,1,22.63,0,6.18,6.18,0,0,0-2.436-.9v12.3a6.217,6.217,0,0,0,4.477-9.292,14.18,14.18,0,0,0,.85-4.852Z\" transform=\"translate(-2.571 -1.928)\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Remote technical service<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2044\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"remote-technical-service\"><div>\n<p>Our plants are equipped with devices allowing remote connections, which \u2013 therefore \u2013 make it possible <b>to monitor the extruder even when not on-site<\/b>.<\/p>\n<p>Reaching the extruders directly from our head office allows to make software changes, to analyze the plant functioning and to possibly suggest the correct parameters so as to obtain a perfect product quality as well as to perform vibrational analysis in the predictive maintenance context.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"technical-consulting-assistance\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2045\"><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.181\" height=\"32.207\" viewBox=\"0 0 28.181 32.207\"><path id=\"Icon_awesome-user-tie\" data-name=\"Icon awesome-user-tie\" d=\"M14.091,16.1A8.052,8.052,0,1,0,6.039,8.052,8.051,8.051,0,0,0,14.091,16.1Zm6.026,2.051L17.11,30.194,15.1,21.639l2.013-3.523H11.071l2.013,3.523-2.013,8.555L8.064,18.154A8.44,8.44,0,0,0,0,26.571v2.617a3.02,3.02,0,0,0,3.019,3.019H25.162a3.02,3.02,0,0,0,3.019-3.019V26.571a8.44,8.44,0,0,0-8.064-8.417Z\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"fa-accordion-icon fa-accordion-icon-svg eaa-svg eael-advanced-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28.181\" height=\"32.207\" viewBox=\"0 0 28.181 32.207\"><path id=\"Icon_awesome-user-tie\" data-name=\"Icon awesome-user-tie\" d=\"M14.091,16.1A8.052,8.052,0,1,0,6.039,8.052,8.051,8.051,0,0,0,14.091,16.1Zm6.026,2.051L17.11,30.194,15.1,21.639l2.013-3.523H11.071l2.013,3.523-2.013,8.555L8.064,18.154A8.44,8.44,0,0,0,0,26.571v2.617a3.02,3.02,0,0,0,3.019,3.019H25.162a3.02,3.02,0,0,0,3.019-3.019V26.571a8.44,8.44,0,0,0-8.064-8.417Z\" fill=\"#fcc500\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Technical consulting assistance<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2045\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"technical-consulting-assistance\"><div>\n<p>Our long-lasting experience in the world of extrusion is <b>at customers\u2019 complete disposal<\/b>. Our most experienced technicians and their know-how are available both on-site and at our premises to discuss and analyze with you the most various needs and elaborate them together in order to provide the most appropriate solutions.<\/p>\n<p>Together, we develop tailor-made solutions to ensure optimal results.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-59bc51aa e-flex e-con-boxed e-con e-parent\" data-id=\"59bc51aa\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d3224a9 cp-both e-flex e-con-boxed e-con e-child\" data-id=\"2d3224a9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-563e4856 e-con-full e-flex e-con e-child\" data-id=\"563e4856\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a22df0c elementor-widget elementor-widget-heading\" data-id=\"a22df0c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REQUEST FOR ASSISTANCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-798c02f elementor-widget elementor-widget-text-editor\" data-id=\"798c02f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<p>For any request for assistance, we invite you to fill out the form. Our team of highly qualified technicians will be ready to intervene promptly to satisfy your needs.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-cd22613 e-con-full e-flex e-con e-child\" data-id=\"cd22613\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53baed0 eael-ninja-form-button-custom elementor-widget elementor-widget-eael-ninja\" data-id=\"53baed0\" data-element_type=\"widget\" data-widget_type=\"eael-ninja.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-contact-form eael-ninja-form eael-custom-radio-checkbox eael-contact-form-align-default\" id=\"eael-ninja-form-2888\">\n                                <noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<style>\n\n    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